The opportunity for this role:

To help manage the social voice of the newest luxury car manufacturer in the world.

Who are you?

• You’re a ninja. Your part account and the other part the day-to-day social community manager for Genesis Motor America, publishing content on the brand’s channels and representing the social voice of the brand.
• You’ve had previous experience managing clients in an account role.
• You are comfortable holding and leading meetings.
• A teammate who embraces the spirit of our mantra, Discover Beyond [ ] - which means we never stop learning, asking great questions, pushing, failing, and getting back up – in pursuit of finding ideas below the surface of the expected.
• A power-user of all the major social networks and always the first to discover and experiment with emerging platforms.

• Work with Genesis brand team as well as across disciplines to ensure a holistic, connected brand focus.
• Report on both performance of Genesis content in social space, as well as, larger trends, consumer sentiment, and competitors.
• Responsible for building an audience within platform, planning and developing shareable content, participating and building relationships directly with fans and influencers, keeping the community engaged, and providing ongoing metrics tracking and optimization recommendations.
• Must be able to create post campaign performance reports.
• Must be able to work from strategy through execution of social media campaigns.
• Have a contemporary, fresh, inspirational design sense.
• Personable and enjoy collaborating in a team environment.

• Proficiency with key social platforms including Facebook, Twitter, LinkedIn, YouTube, Instagram and Snapchat with a solid understanding of each platform's core features, as well as a technical understanding of each network's advertising capabilities
• Deep understanding of all aspects of social media including paid and organic units and how they work
• Ability to turn data-driven learnings into insights that help drive social strategies. You have experience authoring social strategy briefs.
• Creating and implementing detailed social posting calendars, including campaign planning, content descriptions and posting copy
• Posting, engaging and scheduling creative content within platform while ensuring they meet the necessary social requirements
• Reviewing analytics reports to extrapolate insights and key learnings that can pivot creative strategies/concepts in real-time
• Assisting in the execution of influencer outreach and engagement programs
• Must have pulse of our brand, as well as our social media target audience for each program and ensure our social communications speak to them while still staying true to our brand and products
• Work closely with the Social Account Team, Analytics, and have regular discussion of client requests and evaluation of the success of our social creative
• Ability to uncover powerful insights that drive ideas (big and small) by understanding the entire brand context
• Exceptional interpersonal and written/verbal communications skills
• Ability to work in fast-paced team-oriented environment
• Must be well organized with a strong attention to detail
• Ability to work under tight deadlines and handle multiple tasks
• Impeccable written communication skills
• Capable of getting things done with minimal direction
• Have exceptional time management skills with a track record of effectively making deadlines
• Able to learn and adapt to new technologies and trends.

• Bachelor’s Degree in related field or substantial professional experience required.

• 2+ years in community management, social media management, or social strategy experience
• Demonstrated experience of using social media in personal or professional setting
• Experience with social media tools such as Tweetdeck, Hootesuite, Spredfast and Sprinklr
• Agency experience in luxury or automotive is a plus

• Fun and fast-paced agency environment.
• Lots of individual autonomy & rewards for merit and creativity.
• Be part of a close-knit and exciting team & growing agency.
• Enjoy catered happy hour every Thursday and breakfast on Fridays.
• Full-time Barista on-site.
• Amazing views of the Pacific Ocean by the pier in HB.
• 100% paid Medical, Dental and Vision Premiums.
• Generous PTO.